Back-Track

We’re on the mission of a lifetime and it’s worth your time to join us!

Building 1 relationship at at time, it’s our mission to help online retailers reCOVER $1 BILLION in lost profits from customer returns and surplus inventory. Yes, $1 BILLION is our goal!

At the time of this writeup, we’ve helped online retailers reCOVER $2 Million of their lost profits…and growing. That’s a ton of dough!

One thing that makes Back-Track different (in a good way) than everyone else is our approach to data. We believe the more information you have at your fingertips, the better. That’s why we created a one-of-a-kind online dashboard where you can see your customer returns in REAL-TIME as we process them.

Using our online ticket system, you can see actual photos of your customer returned product. You’ll see our tech’s grade on the item’s condition and accessory score indicating if everything is included or if something is missing. The ticket system gives you direct access to the Back-Track team where you can ask questions and give instructions.